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Service

We service all bike brands

Here at Giant Norwich, we are fully equipped to service all makes, types and models of Bicycle, so whatever your discipline we are here to help with all your servicing needs*.

We offer a competitive range of servicing to keep your pride and joy running smoothly throughout the year whatever the weather or terrain throws at you.

Our service prices start with our £15 bike clean, all the way up to our strip down and rebuild Platinum service package at £150. All bikes in for a silver will be quoted for any additional parts needed and we will not start work until this has been okayed with you. So, whatever your budget or cycling needs we have a range of packages to suit you.

We also offer a complete range of individually priced repairs including punctures repairs, group set fitting and upgrades, frame preparation, bike boxing, wheel building and suspension servicing.

At Giant Norwich we strive to offer the highest level of bike maintenance and servicing regardless of the make, age or style of bike*. Our experienced and friendly workshop staff are fully Cytech 1,2 & 3, Giant Sync Drive, Bosch and Yamaha E-Bike qualified as well as fully trained in Shimano Di2 & Sram E-tape diagnostic and servicing**.

Our highly trained workshop staff have over 55 years of cycle repair experience at many of the UK’s largest high St chains and the uk’s best independent bike shops, bringing together a huge range of expertise in repair and servicing. We also bring to our work extensive personal experience as active cyclists from all disciplines.

To book a service or to speak to one of our workshop staff about your repair needs please call the store on 01603 931825 and we’ll be happy to help with your enquiry. Alternatively, you can email the workshop at workshop@giant-norwich.co.uk

*Please be aware while we aim to accommodate as many brands as possible, due to some brands having their own specific tooling required to work on them, we would unfortunately be unable to work on these bikes.

**Bikes may need to be transferred to another store for some servicing requirements which will add time to your service

Bike Box Hire

We are proud to be a chosen partner with Bike box online. Bikebox online is the largest UK company specialising in bike box retails.

Going away for a one off or annual trip? Buying and storing a bike bòx might not be the most cost and space effective option for you. Our bike box hire service allows access to high quality rigid boxes for a fraction of the cost.

We are one of the collection hubs located throughout the UK, we stock the Velovault bike boxes which are suitable for both road and mountain bikes with the minimum of component removal.

http://www.bikebox-online.co.uk/hire/hubs/

Economical Bike Transport

You’ve trained for years and are fully prepared for your Ironman, triathlon, duathlon or 70.3 – now all you need to do is transport your bike safely and economically to your event. Arranging transport can sometimes be stressful, which is why we offer our safe and economical European bike transport service. We safely transport bikes to a number of triathlons and sportives across Europe including the Etape du Tour, Ironman, ETU, ITU, Maratona dles Dolomites, La Marmotte, Lanzarote, Italy, France and Mallorca.

We will collect your bike from your home or office and safely transport it to your event where it will be waiting for you on your arrival at your hotel, fully built. After the race we collect your bike again and transport it back to England delivering it right back to your home or office. It’s also economical: book our bike transport service two months before your event and save £75 – it often works out cheaper than bike box rental and return airline sports equipment fees.

http://www.bikebox-online.co.uk/sportives/how-it-works/

Prices

Platinum Service

Gold service plus new inner and outer cables fitted, new standard brake pads fitted***, frame stripped and cleaned, seat post removed cleaned and regreased, bottom bracket removed, cleaned and threads tapped and BB shell faced where neccessary, headset removed cleaned and headtube inspected, frame alignment check, mech hanger removed and fixings re-greased, full hub service, bearings inspected and replaced where neccessary, wheels fully serviced, cleaned, inspected and trued, rime tape checked, tyres inspected and cleaned, tyres inflated to recommended PSI, bars retaped, shimano Di2 updated where applicable.

**Bikes may need to be transferred to another store for some servicing requirements which will add time to your service

***Disc brake / Carbons pads fitted at additional cost, discount of standard pads will be applied

£150

Gold Service

Silver service plus full bike wash and detail clean, frame inspection, drive train removed and cleaned, new standard inner cables fitted, wheels inspected, trued and re-tensioned, tyres inflated to recommended PSI, hubs, headset and bottom bracket inspected and re-greased where neccessary, seat post removed cleaned and re-greased, disc brake bleed and fluid changed where neccessary.

£90

Silver Service

Bronze service plus frame inspection, drivetrain removed and degreased, gears serviced and fully set up, hubs checked and adjusted, wheels re-tensioned and trued, tyres inflated to recommended PSI, pedals removed, threads cleaned and regreased.

£60

Bronze Service

Basic service safety check. Visual inspection of bicycle, gears checked and re-adjusted, brakes re-tensioned and adjusted, chain checked and lubricated, wheels & tyres inspected and inflated to recommended PSI, full safety check, all components, checked and torqued to manufacturers specification.
£40

E-Bike Servicing

full E-bike servicing and diagnostics available from our fully trained mechanics.
£40

Bike Wash

frame and wheels washed and biker finisher applied.
£15

All Makes And Styles of bikes serviced

Full workshop labour price list available on request, please ask a member of staff for details.