We service all bike brands

Here at Giant Norwich, we are fully equipped to service all makes, types and models of Bicycle, so whatever your discipline we are here to help with all your servicing needs.

We offer a competitive range of servicing to keep your pride and joy running smoothly throughout the year whatever the weather or terrain throws at you.

Our service prices start with our £15 bike clean, all the way up to our strip down and rebuild Platinum service package at £200. All bikes in for a silver will be quoted for any additional parts needed and we will not start work until this has been okayed with you. So, whatever your budget or cycling needs we have a range of packages to suit you.

We also offer a complete range of individually priced repairs including punctures repairs, group set fitting and upgrades, frame preparation, bike boxing, wheel building and suspension servicing.

At Giant Norwich we strive to offer the highest level of bike maintenance and servicing regardless of the make, age or style of bike. Our experienced and friendly workshop staff are fully Cytech 1,2 & 3, Giant Sync Drive, Bosch and Yamaha E-Bike qualified as well as fully trained in Shimano Di2 & Sram E-tape diagnostic and servicing.

Our highly trained workshop staff have over 55 years of cycle repair experience at many of the UK’s largest high St chains and the uk’s best independent bike shops, bringing together a huge range of expertise in repair and servicing. We also bring to our work extensive personal experience as active cyclists from all disciplines.

To book a service or to speak to one of our workshop staff about your repair needs please call the store on 01603 931825 and we’ll be happy to help with your enquiry. Alternatively, you can email the workshop at

Bike Box Hire

We are proud to be a chosen partner with Bike box online. Bikebox online is the largest UK company specialising in bike box retails.

Going away for a one off or annual trip? Buying and storing a bike bòx might not be the most cost and space effective option for you. Our bike box hire service allows access to high quality rigid boxes for a fraction of the cost.

We are one of the collection hubs located throughout the UK, we stock the Velovault bike boxes which are suitable for both road and mountain bikes with the minimum of component removal.

Economical Bike Transport

You’ve trained for years and are fully prepared for your Ironman, triathlon, duathlon or 70.3 – now all you need to do is transport your bike safely and economically to your event. Arranging transport can sometimes be stressful, which is why we offer our safe and economical European bike transport service. We safely transport bikes to a number of triathlons and sportives across Europe including the Etape du Tour, Ironman, ETU, ITU, Maratona dles Dolomites, La Marmotte, Lanzarote, Italy, France and Mallorca.

We will collect your bike from your home or office and safely transport it to your event where it will be waiting for you on your arrival at your hotel, fully built. After the race we collect your bike again and transport it back to England delivering it right back to your home or office. It’s also economical: book our bike transport service two months before your event and save £75 – it often works out cheaper than bike box rental and return airline sports equipment fees.


All Makes And Styles of bikes serviced

Full workshop labour price list available on request, please ask a member of staff for details.

Platinum Service

Gold service plus

  • New inner & outer cables.
  • Chased and faced headset & bottom bracket where required.
  • Disc brake bleed/Di2 update where required.
  • Full wheel tension and true.
  • All fitting labour included for extra parts.
  • Full strip to bare frame and re-build.
  • Hubs, headset and bottom bracket adjusted and re-greased where necessary.


Gold Service

Silver service plus

  • Full bike wash and detail clean.
  • Drive train removed and cleaned.
  • Brakes removed and cleaned.
  • Seat post removed, cleaned and re-greased.
  • Wheels inspected, trued and re-tensioned, tyres inflated to recommended PSI.
  • Hubs, headset and bottom bracket adjusted and re-greased where necessary.


Silver Service

Bronze service plus

  • Frame inspection.
  • Drivetrain removed and de-greased.
  • Gears serviced and fully set up (new cables fitted where necessary at additional cost).
  • Hubs checked and adjusted.
  • Wheels re-tensioned and trued, tyres inflated to recommended PSI.


Bronze Service

Basic service safety check

  • Visual inspection of the bicycle.
  • Gears checked and re-adjusted.
  • Brakes re-tensioned and adjusted.
  • Chain checked and lubricated.
  • Wheels inspected, tyres inflated to recommended PSI.
  • Full safety check. All components checked and torqued to manufacturers specification.

E-Bike Service Plans

The below E-Services include as standard.

  • Software update (plus printout).
  • Battery condition test (plus printout).
  • External motor condition check (where visible).
  • Physical battery inspection.
  • External wiring harness condition check (if possible).
  • Terminal check and clean (if required).









Bike Wash

Frame and wheels washed and biker finisher applied.